Easy Guide to South Surra Kuwait’s Civil ID Office 2025

In this article, we will explore the Civil ID Office, highlighting essential information for visiting the Public Authority for Civil Information (PACI) headquarters in South Surra in 2025. We will cover details such as the location, operating hours, available services, appointment scheduling, required documentation, and contact information to ensure a smooth experience during your visit.

PACI Civil ID Office South Surra Location & Directions

The main office of the PACI is strategically positioned within the Ministries Zone, South Surra, Hawally Governorate.

Address: Ministries Zone, South Surra, Kuwait.

Navigation: To find the office easily, utilize navigation apps such as Google Maps, Waze, or the official Kuwait Finder application. You can search for “PACI Headquarters South Surra” for precise directions.

Accessibility: The location is close to major roadways; however, parking may be limited, so it is advisable to plan your visit accordingly.

Civil ID Office South Surra Working Hours 2025

Understanding the operating hours is essential, as they vary depending on residency status. The following timings are general guidelines for Sunday to Thursday and are subject to change. It is important to confirm current hours for specific services (transactions, collections) on the official PACI website or by dialing their hotline prior to your visit.

Category	General Timing (Sun-Thu)	Notes
Kuwaiti Citizens	8:00 AM – 1:00 PM	Verify specific task timings officially.
Expatriates	3:00 PM – 7:00 PM	Some services may be available during 8 AM-1 PM. Please verify officially.
Ramadan Hours	Adjusted Shorter Hours	Announced annually via PACI communication channels.
Friday & Saturday	Closed	Closed

Verification: For the most accurate information, please check the PACI Website or call 1889988.

Services at Civil ID Office South Surra

The South Surra office provides a range of critical Civil ID services, which include:

• Civil ID Issuance: Registration for first-time applicants, expatriates, and newborns.
• Civil ID Renewal: Processing applications for renewing expiring IDs.
• Civil ID Replacement: For lost or damaged IDs, which may involve specific reports.
• Civil ID Collection: Collecting finalized IDs during designated collection hours.
• Information Updates: Modifying identifiable information such as home address or name spelling in Latin characters.
• Biometric Enrollment: Capturing necessary biometric data, including fingerprints and photographs, for ID processing.

Appointments & Online Services via PACI / Sahel / Meta

Appointments are typically required for visits to PACI.

Booking: Appointments can be secured through the official Meta platform (meta.gov.kw) or the Sahel mobile application, specifically for services at the South Surra branch.

Online PACI Services (www.paci.gov.kw): A variety of services can be completed online, which may eliminate the need for an in-person visit:

• Check Civil ID status
• Renew Civil ID for eligible individuals
• Verify address registration
• Check card validity
• Pay fees online, including those for renewal or replacement
• Request for Civil ID home delivery (subject to availability and fees)

Kuwait Mobile ID (Hawyti): This digital application serves as an essential tool for identity verification and access to electronic services.

Required Documents for Civil ID Office South Surra

The required documentation may differ based on the type of service you are seeking. Below is a general list; always verify specific requirements on the official PACI website.

Important: Ensure you have both original documents and clear photocopies.

PACI Civil ID Office South Surra Contact

For any inquiries, please use the following central PACI contact channels:

• Main Hotline: 1889988
• Official Website: www.paci.gov.kw (your primary resource for information, forms, and e-services)
• Mobile ID Support Email: [email protected] (assistance for the Hawyti app)

Tips for Visiting PACI South Surra

To enhance your visit experience at the Civil ID Office South Surra, consider the following practical tips:

1. Verify Information: Ensure you check www.paci.gov.kw or call 1889988 for up-to-date hours, fees, and requirements before your visit.
2. Book Your Appointment: Make your appointment via the Meta platform or the Sahel app as needed.
3. Prepare Your Documents: Gather all required original documents and photocopies, including completed forms.
4. Arrive Early: Allocate enough time for parking, security screenings, and navigating to the correct section.
5. Dress Appropriately: Adhere to the dress code expected within government facilities.
6. Use Correct Entrances: Follow signage directing Citizens or Residents/Expatriates as applicable.
7. Stay Patient: Expect potential waiting periods, especially during peak service times.

Conclusion

The PACI Headquarters in South Surra is your central nexus for Civil ID services in Kuwait. This guide serves to prepare you for an informed visit, but always prioritize checking the official PACI website (www.paci.gov.kw) or contacting their hotline (1889988) for the most accurate and current information regarding hours, procedures, necessary documentation, and fees. Proper preparation is key to ensuring a successful and efficient experience during your appointment.