As Kuwait continues its digital transformation in 2025, biometric appointments have become a vital requirement for completing many official and administrative procedures, both for citizens and residents. This guide provides a clear overview of how to book a biometric appointment, the necessary steps involved, and the latest updates designed to make the process faster, more accurate, and more convenient.
Biometric Appointment Kuwait
The biometrics appointment booking service has been provided in Kuwait through the Matta platform or the Sahel application to ensure that all foreigners go to the designated centers and then have their biometrics taken without having to wait a long time. Basic data about the beneficiary must be provided to be able to book an appointment.
How to Book a biometric appointment in Kuwait via Meta Kuwait Portal
To book a biometric appointment in Kuwait via Meta Kuwait Portal, follow these simple steps:
- Step 1: Go to Meta Portal directly “from here“.
- Step 2: Click on the Register as a new user option.
- Step 3: Type the Civil ID in the designated field.
- Step 4: Enter the Civil ID Serial Number in the designated fields.
- Step 5: Enter the Mobile Number and then write the Email Address for the user.
- Step 6: Agree to the terms and conditions after you have finished reading them.
- Step 7: Click on the Register icon.
- Step 8: Type the Mobile confirm code in the empty field above.
- Step 9: Enter Email confirm code in the field provided.
- Step 10: Create a password for the new account and then confirm it.
- Step 11: Click on the Confirm icon to complete the account creation.
- Step 12: Log in to your user account on Meta platform.
- Step 13: Click on the Appointment search option.
- Step 14: Click on the Service Categories icon for Ministry of Interior
- Step 15: Click on Services for General Department Of Personal Identification.
- Step 16: Press the Apply button for the Biometric Enrollment option.
- Step 17: Click on Apply icon for the center that the user wants to book a visit to.
- Step 18: Choose the appropriate date and time, then confirm the appointment.
How to Book a biometric appointment in Kuwait Using Sahel App
To book a biometric appointment in Kuwait using Sahel App, Here’s how you can do it:
- Step 1: You can download Sahel App through the following links:
- Step 2: Open the application on the mobile phone.
- Step 3: Enter the civil number in the designated field.
- Step 4: Activate I am not a robot option.
- Step 5: Click on Log in icon.
- Step 6: Accept the authentication request via Kuwait Mobile ID app.
- Step 7: Complete the registration steps in Sahel application.
- Step 8: Click on the Appointments option from the bottom.
- Step 9: Click on the new appointment booking icon, then choose the Ministry of Interior.
- Step 10: Select the General Department of Criminal Evidence, then click on the fingerprint.
- Step 11: Select the branch from the drop-down list, then complete the reservation.
How to Book a biometric appointment in Kuwait for GCC citizens
To book a biometric appointment in Kuwait for GCC citizens, Just follow these easy steps:
- Step 1: Go to GCC Nationals Biometric Enrolment service “from here“.
- Step 2: Type the MOI Reference in the blank field provided.
- Step 3: Click on the Start your choice icon.
- Step 4: Follow the instructions to complete your biometric appointment booking.
Biometric Appointment Locations in Kuwait
Below is a table showing the locations of biometric centers in Kuwait:
| Biometrics centers | Location | On Google Maps |
| Criminal Evidence Personality Investigation Center – Farwaniya Governorate | Opposite the College of Basic Education affiliated to the Public Authority for Applied Education and Training – next to Jaber Al-Ahmad International Stadium, and Al-Nasr Sports Club | “From Here“ |
| General Administration Center for Information Systems – Jahra | Next to the driving test department and the technical inspection department in Jahra Governorate | “From Here“ |
| General Administration Center for Information Systems – Ali Sabah Al Salem | Umm Al-Hayman – near the police station | “From Here“ |
| General Administration Center for Information Systems – West Mishref Area | Next to the Residence Affairs Department in Hawalli Governorate | “From Here“ |
Working hours of biometrics centers in Kuwait
The following table shows the working hours of biometrics centers in Kuwait:
| Biometrics centers | Working hours | |
| Criminal Evidence Personality Investigation Center – Farwaniya Governorate | 8:00 AM | 8:00 PM |
| General Administration Center for Information Systems – Jahra | Working around the clock without stopping | |
| General Administration Center for Information Systems – Ali Sabah Al Salem | Working around the clock without stopping | |
| General Administration Center for Information Systems – West Mishref Area | Working around the clock without stopping | |
Link to Book a biometric appointment in Kuwait via Meta Kuwait Portal
Go to the central platform for appointments via the link meta.e.gov.kw directly to log in to the citizen or resident account and then start booking an appointment for biometric measurements online.
Conclusion
Biometric appointments in Kuwait in 2025 are no longer just a routine procedure—they are an essential step in strengthening security and streamlining government services. By preparing in advance and following the correct steps, applicants can complete their transactions smoothly and efficiently. Staying informed about official updates will ensure a hassle-free and reliable experience when booking a biometric appointment.
