Quick & Easy Guide to Replacing a Lost Civil ID in Kuwait (2025)

Losing your Civil ID in Kuwait can be stressful — but don’t worry! The process to get a replacement is more straightforward than most people think. Your Civil ID is essential for identity verification, accessing public services, banking, and even digital platforms like the Sahel app. This 2025 guide walks you through how to replace your lost Civil ID card quickly, legally, and without stress.

✅ Why Replacing Your Civil ID is Important

Your Civil ID serves as your main legal identification in Kuwait. Without it, you may face:

• Denial of medical services

• Inability to complete transactions or contracts

• Trouble with residency renewals or sponsorship matters

• Issues with law enforcement or government interactions

That’s why it’s important to replace your card as soon as it’s lost.

🚨 What to Do Immediately After Losing Your Civil ID

1. Double-check all recent locations — home, car, wallet, bag.

2. Notify your employer or sponsor, especially if you’re an expat.

3. Prepare to file a report to make the replacement process official.

📢 How to Report a Lost Civil ID

You must file a lost item report:

• Visit your local police station and report the loss.

• Get an official police report (mandatory for replacement).

• This report helps prevent identity misuse and is required by PACI.

🧾 Step-by-Step Process to Replace a Lost Civil ID

1. Go to PACI headquarters in South Surrah or your designated regional PACI office.

2. Collect a service number ticket upon arrival.

3. Submit the following at the counter:

   • Your police report

   • Passport and residency proof

   • A completed replacement request form

4. Pay the replacement fee using KNET.

5. Your photo may be retaken if required.

6. Receive a receipt and estimated collection date.

📋 Documents Required for Civil ID Replacement

Prepare these before heading to PACI:

• A valid passport

• Residency page (for expatriates)

• Police report confirming the ID is lost

• Copy of the lost Civil ID (if available)

• Passport-sized photograph (in some cases)

• Completed application form (available at PACI)

💵 How Much Does It Cost?

Fees are payable via KNET at PACI service counters or kiosks.

⏱️ How Long Does It Take?

• Standard processing: 2 to 5 business days

• Urgent service: Same-day or next-day (only in specific cases)

📦 Can You Track the Status?

Yes, you can check your application or replacement status through:

• The PACI Civil ID status portal

• The Sahel app

• SMS notifications (if enabled during application)

💡 Tips to Avoid Losing Your Civil ID Again

🏁 Conclusion: Get Your New Civil ID Without Stress

Losing your Civil ID is frustrating — but not the end of the world. Kuwait’s PACI system offers a clear and efficient process for replacing it. By reporting the loss, collecting the right documents, and following the steps laid out above, you can have a new card in just a few days.

✅ Take action quickly, stay organized, and your Civil ID will be back in your hands — ready for whatever life in Kuwait throws your way.