The Sahel App is an official e-government application launched by the State of Kuwait to help citizens and residents access government services through a single platform. From civil ID renewals to traffic fine payments and appointment bookings, the app connects users to over 20 ministries and agencies — all in one place.
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🌍 Is the Sahel App Available in English?
Yes, the Sahel App supports English! This makes it accessible for expats, business users, and anyone who prefers to navigate in English. The app was initially launched in Arabic, but English support was added to ensure wider usability and inclusiveness for Kuwait’s diverse population.
📲 How to Use the Sahel App in English Language
Changing the language to English is quick and simple:
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Open the Sahel App on your smartphone
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Log in using your Kuwait Mobile ID credentials
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Once logged in, go to the “Settings” section
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Tap on the “Language” option
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Select English
The interface will refresh and show all sections, menus, and service titles in English.
✅ Tip: You can switch languages anytime without needing to log out.
📥 How to Download and Register on Sahel App
The app is available for both Android and iOS:
To register:
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Download the Kuwait Mobile ID app and register
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Use those credentials to log into Sahel
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Verify your Civil ID and complete your profile
Now you can access over 150 digital government services!
⚙️ Popular Services Available on Sahel App (in English)
Once you’ve enabled English, here are some key services you can access:
| Category | Examples of Services |
|---|---|
| Civil Services | Civil ID renewal, address updates |
| Traffic & Fines | Traffic violation check, fine payments |
| Health | Medical appointments, COVID vaccine certificate |
| Residency & Work | Residency status, sponsor details |
| Education & Documents | Certificate attestations, ministry inquiries |
| Appointments (Meta) | Book or cancel government service appointments |
🌟 Benefits of Using the Sahel App in English
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✅ User-friendly for expats and non-Arabic speakers
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✅ Simplifies government-related tasks
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✅ Reduces time spent visiting ministries physically
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✅ Enables real-time updates and alerts
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✅ Supports secure access via Mobile ID login
🛠️ Common Issues When Switching Languages
| Issue | Solution |
|---|---|
| App doesn’t change language after switch | Restart the app or clear cache |
| Some service names remain in Arabic | These are handled by specific ministries |
| Login errors after switch | Reinstall the app or update Kuwait Mobile ID |
Make sure you’re using the latest version of the app to access full language support.
☎️ How to Contact Support If You Need Help
If you face issues while using the app in English:
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📞 Call the Sahel App Help Desk via 101
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💬 Use the feedback form within the app
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🏢 Visit any Citizen Service Center (Mawared)
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📧 Email through Kuwait Government Digital Portal
Support is available in both English and Arabic.
💡 Tips for Navigating the App Efficiently
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Bookmark your frequently used services
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Enable push notifications to receive real-time alerts
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Keep your Mobile ID updated for smooth logins
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Use the search bar to quickly find services by name
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Log out when not in use for added security
🏁 Conclusion: Sahel App Makes Government Easy for Everyone
The Sahel App in English is a game-changing step toward making digital government services accessible to everyone in Kuwait — including expats, foreign investors, and non-Arabic speakers.
With just a few taps, you can manage your legal documents, check traffic fines, book appointments, and more — all in your preferred language.
✅ So go ahead, switch to English, and experience smooth, smart, and secure government services with Sahel.
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