How to Replace Your Civil ID: Lost, Stolen, or Damaged in 2025

In this article, we will explore the process for replacing a lost or damaged civil ID in Kuwait, highlighting the necessary steps and documentation for both Kuwaitis and non-Kuwaitis. Understanding this procedure is essential for individuals to maintain their identification records securely and efficiently. We will provide you with a comprehensive guide to navigate the replacement process as smoothly as possible.

Process Overview for Replacing a Lost Civil ID

Replacing a lost or damaged civil ID involves straightforward steps, which can vary slightly depending on whether the applicant is Kuwaiti or non-Kuwaiti. However, the initial part of the process begins with securing an appointment through the META platform. Below, we’ll detail the steps for both categories of applicants, ensuring that you are well-prepared to obtain your new civil ID.

Steps for Kuwaitis to Replace Their Civil ID

If you are a Kuwaiti citizen needing to replace a lost civil ID, follow these detailed steps:

• Step 1: Access the META platform through this link.
• Step 2: Enter the required details.
• Step 3: Click on the “Log in” option.
• Step 4: Navigate to “Services” from the side menu.
• Step 5: Choose the Public Authority for Civil Information.
• Step 6: Select “Authority Services.”
• Step 7: Choose the PACI center to book an appointment.
• Step 8: Specify the appointment date.
• Step 9: Select a suitable time from the available slots.
• Step 10: Click “Next.”
• Step 11: Confirm your appointment.
• Step 12: Visit the Public Authority of Civil Information Headquarters located at Zahra, ground floor, Citizens’ Office, along with your required documents.
• Step 13: Complete the application form for the lost civil ID.
• Step 14: Submit your application and necessary documents to the designated employee.
• Step 15: Follow the instructions provided by the employee and ensure all required signatures are completed.
• Step 16: Pay the applicable service fees.

Process for Non-Kuwaitis to Replace Their Civil ID

Non-Kuwaitis must follow a similar procedure to replace their lost civil IDs. Here’s how to do it:

• Step 1: Access the META platform using this link.
• Step 2: Fill in the required information.
• Step 3: Click on “Log in.”
• Step 4: Select “Services” from the side menu.
• Step 5: Choose Public Authority for Civil Information.
• Step 6: Click on “Authority Services.”
• Step 7: Select the PACI center for your appointment.
• Step 8: Choose your appointment date.
• Step 9: Pick a suitable time from the available options.
• Step 10: Click “Next.”
• Step 11: Confirm the details of your appointment.
• Step 12: Visit the PACI head office in South Surra on the ground floor, where the office for non-Kuwaiti registrations operates from 8 AM to 1 PM.
• Step 13: Complete the necessary form to obtain a replacement civil ID.
• Step 14: Submit your application along with the required documents to the relevant employee.
• Step 15: Follow the employee’s guidance and ensure that all signatures are correctly filled.
• Step 16: Pay the associated service fees.

Documents Required for Replacing a Lost Civil ID

For Kuwaiti Nationals

The essential documents needed to replace a lost civil ID for Kuwaiti citizens include:

• A valid form of personal identification.
• A power of attorney from the Ministry of Justice, if the applicant cannot appear in person.

For Non-Kuwaitis

The mandatory documents for non-Kuwaitis replacing a lost civil ID comprise:

• Original passport.
• A photocopy of the passport.
• Two recent personal photographs.
• Your blood type information.
• A signed photo form, an original power of attorney, and the original ID of the individual authorized.

For GCC Nationals

The following documents are necessary for GCC nationals replacing a lost civil ID:

• Original civil ID card if the card is damaged.
• Original and a copy of the passport.
• For applicants over five years old: two new colored photographs (size 4 × 6 cm).
• A completed and signed lost/damaged card form.
• A signed photo form.
• An original power of attorney if the applicant is not attending in person, alongside original proof of identity of the client.

Fees for Replacing a Lost Civil ID

Kuwaiti Citizens

The fees applicable for replacing a lost civil ID for Kuwaiti individuals are as follows:

For Non-Kuwaiti Applicants

The fees for replacing a lost civil ID for non-Kuwaitis are structured as follows:

For GCC Nationals

The fees for replacing a lost civil ID for GCC nationals are as follows:

Conclusion

In summary, the process of replacing a lost civil ID in Kuwait involves several critical steps and required documents, depending on the applicant’s nationality. By following the outlined procedures and bringing the necessary documentation, individuals can effectively secure a replacement civil ID, ensuring they maintain proper identification throughout the process. Prompt reporting and correct completion of the required applications are vital to ensure a seamless experience.